Return & Exchange Policy

At Zebrito, customer satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help with easy returns and exchanges within 7 days of receiving your order.

Return Policy:

1. Eligibility: To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
2. Return Process: Contact us at contact@zebrito.com
3.  within 7 days of receiving your item to initiate a return. Please include your order number and reason for return.
4. Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a few business days.

Exchange Policy:

1. Eligibility: Items can be exchanged within 7 days if they are unused and in their original packaging.
2. Exchange Process: To request an exchange, email us at contact@zebrito.com
3.  with your order details and the item you wish to exchange. We’ll assist you with the next steps.
4. Shipping for Exchanges: Customers are responsible for shipping costs for exchanges unless the item received was damaged or incorrect.

Non-Returnable Items:

• Items on sale or purchased with a discount cannot be returned or exchanged.